FAQs

1 - How do I place an order? 

  • You can go to our website or call (205) 378-9627No text messages or direct messages, please.

2 - How long does it take to receive my order?

  • All orders require minimum 48 hours (2 business days) notice. Anything larger may require more time.

3 - Where is the pickup location? 

  • Chef’s Workshop - 3439 Lorna Ln, Birmingham, AL 35216

4 - Do you guys sell anywhere else?

  • Yes! Right now we sell at Pepper Place Market! Just check our website for upcoming dates. 

5 - do you take dessert catering orders?

  • Absolutely! Just call or shoot us an email!

6 - Do you deliver?

  • Not for individual orders, but we will for large events such as weddings, parties, or corporate events.

7 - I need a cake today. Can you help me?

  • Sorry! We need more time! Every order is baked fresh and we require a minimum 48 hours notice for all orders.

8 - DO YOU OFFER WEDDING SERVICES?

  • Yes! Just call or send us an email about your inquiry!

9 - When do I need to pay for my order?

  • It depends on the type of order. If it is a menu item or a small custom creation, you must pay on the day you place your order. Once you place an order with us, we will send you an invoice via PayPal, and you will have until the end of the day to complete your order. Failure to pay will result in cancellation of your order. If it is for a large event, such as a wedding, we require a deposit upon placing the order.

10 - How long do your Gourmet Dessert/ Breakfast Bars last? 

  • Up to 5 days covered, on the counter, a week in the refrigerator, and up to 2 months in the freezer!

11 - Do you decorate with fondant?

  • We do not decorate using fondant. However we offer several other decorative options. (Check out our Instagram and Facebook to see our work!)